Allworx 6x Guia do Utilizador descarregar pdf (Página 173)

Allworx Server Administrator’s Guide Version 7.6

1-866-ALLWORX * 585-421-3850 Page 161

www.allworx.com

Revised: 11/22/13

21 Key System Behavior

The Allworx Server Administrator can configure the Allworx server and Allworx IP

phones to behave like a Key System.

Example Configuration:

Requirement

An insurance agent called Best Insurance has 3 CO lines. The staffed office has

five employees, each having an Allworx phone. The system behaves like a Key

System with a PFK on each phone mapped to each of the CO lines. Using the

PFK, each user can monitor and directly answer each of the CO lines. If

unanswered, an incoming call should ring 6 times before routing to a central (not

individual user) voicemail for the office.

Configuration

Create a generic user on the system to receive the central voicemail for the

office. Call the user “Best Insurance”.

Create a system extension to route all incoming calls. Set up the call route so

that it has one connection attempt with Key System Ring Delay so the Call

Appearance (phone) that rings 6 times. Configure the call route Finally Route to

transfer to voicemail for user “Best Insurance”.

For each CO line, check the Enable Line Appearance box on the Phone

System > Outside Lines > Modify page. Configure the call route for each CO

line so all calls go to the created system extension.

For each Allworx phone, configure a Line Appearance PFK for each CO line.

See “Configure Allworx Phones” on page 69.

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Allworx 6x Guia do Utilizador Página 173