3 Allworx Px units must have an Allworx Internet Call Access (or VoIP)
key for the Px units to work. If your Allworx system already has an Internet
Call Access Key, a second key is not necessary and you are all set for full
functionality of the Px unit(s). If your system does not have the VoIP key,
Allworx will supply the key via a request form on the Allworx Partner
Portal. Note: The serial numbers of the Allworx server and the Px unit are
both required to request your key.
-How do I order the Allworx Internet Call Access key needed for my
Px 6/2 Expander?
The Internet Call Access Key can be ordered via the Allworx Partner Portal
under Partner Programs in the left navigation. Merely complete all fields
and hit Submit.
You will receive an email confirmation of your order. After processing the
request, Allworx Customer Care will send you another email that contains
the Internet Call Access Key. The key can then be cut and pasted into the
Feature Key page of the Allworx server Admin page or retrieve it via the
server's Feature Key Retrieval option.
-Is there a charge for the Internet Call Access Key?
There is no charge for the key when it is purchased for activating the Px
6/2 Expander on your Allworx system. If a key is already installed,
reinstalling it or ordering another key is not necessary. All systems
purchased after December 31, 2009 include the Internet Call Access
capability and therefore no key is necessary.
-How long does it take to receive my key after I order it?
The key will be issued and you will receive an email containing the key
within 48 business hours after your online order is submitted.
-What software do I need to run the Allworx Px 6/2 Expander?
The Px requires Allworx server software Release 6.9 or higher. The server
software includes the Px firmware. The Px will upgrade itself the first time
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