If the Px is directly connected to the Internet or has a Public IP mapped to
it, you will be able to access it from a web browser using its public IP
address. Accessing troubleshooting tools or changing its network settings
requires that you enter the Px's password. If the password has not been
set or if it has been forgotten, the password will have to be set or changed
while physically at the same site as the Px.
-How do I go into the Allworx Px 6/2 Expander’s Diagnostic Port
(DB9 port)?
If you cannot access the Px unit from the Ethernet port, it is still possible
to get diagnostic information from the Px unit for troubleshooting purposes.
First, you will need a Null Modem Cable (found at your local Radio Shack
store). One end of the cable will go into the Px unit, the other will go into
the serial port of your computer. You will then need to start a hyper
terminal session using the following settings:
Baud rate: 9600 Data Bits: 8 Parity: None Stop Bits: 1 Flow Control:
None
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